Healthcare Marketer’s Guide to Managing Online Review Platforms
Unless you know the ins and outs of a multitude of ratings and review sites – each with their own caveats – you can inadvertently damage your online reputation management efforts. This ebook provides the practical guidance you need to take control of your online presence on these sites.
The Power of Online Ratings and Reviews
Healthcare organizations don’t have control of third-party ratings and reviews, but a growing number are now taking their Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data and publishing those positive and negative reviews on their physician’s profile page.