Uncover Actionable Insights from Customer Feedback
Understand what people are really saying and keep everyone in the know with dashboards, reporting, and benchmarking.
Mine Consumer Feedback for Timely, Actionable Operational Insights.
Industry tailored NLP technology identifies actionable insights and trends from unstructured comments in online reviews and post-service surveys, covering 40+ consumer experience categories.
Incorporate data from survey vendors as well as Binary Fountain-powered surveys.
“Being able to pull the data in real time, when surveys or comments come in, has been very effective…It has also let us keep track of how we’re performing on a day-to-day basis, all in one platform.”
Don Foster, Director of Quality – Signature Medical Group