We Help Create a Better Patient Experience.
With the increasing trend of healthcare consumerism, creating a better patient experience has become imperative to a healthcare organization’s success. Our healthcare-specific platform and (NLP) technology, years of healthcare experience guiding clients to achieving results, and exclusive partnerships with industry-leaders Press Ganey and Yext help them get there.
Our patient experience platform is used by over 2,800 healthcare facilities globally, including organizations as large as Providence Health & Services and as small as Fairfax Radiology, providing them with the deep, timely insights and tools needed to engage patients, improve operations and impact revenue.
We’re built for healthcare. Our healthcare-focused platform is trusted by 2,800 healthcare facilities globally. Customer Success Team advises clients on industry best practices. Partner with industry leaders, Press Ganey and Yext.
Holistic Online Platform
Single view across the patient experience. Quickly respond to patient reviews to improve online service recovery, protecting your brand, and influencing patient loyalty and acquisition.
Natural Language Processing
Our healthcare specific NLP technology continuously mines digital patient feedback for sentiment, equipping organizations with the actionable insights needed to increase patient engagement, manage your brand and improve patient experience.
Deep Patient Analytics
Analyze and act on patient feedback from online reviews and post-care surveys to drive operational change. Incorporate data from third-party survey vendors. Share reports with marketing, patient experience and C-Suite.