Have you ever Googled yourself? You should.
If you have read things people are saying about you and your practice online, odds are you probably saw something you didn’t love. It’s also highly probable that you weren’t sure what you could do about it.
Online reviews are not only becoming easier for consumers to write, but ratings and review sites are rapidly becoming one of the first places people go to guide their purchasing decisions whether its renting a hotel room, choosing a small appliance or yes, even selecting a physician.
In this brief e-book, we will illustrate how healthcare consumerism needs to change how you think about your business. We will highlight the biggest missed opportunities for your practice when it comes to generating and managing positive reviews. We will show you how to focus on online reputation management and ultimately use ratings and reviews to drive business to your facility.
We will share examples, and even some inspiration, from providers just like you who are winning at the online reputation management game.
Inside, you’ll learn:
- How to embrace ratings and reviews
- How to increase your online presence
- Steps you can take to improve the patient experience
- What to do to have an Action Plan in place going forward