Patient Experience Week 2020: Presentations Guide | Binary Fountain

April 28, 2020

Patient Experience Week 2020: A Guide to Must-See Virtual Presentations

By: Erik Fessler

patient-experience-week-2020Patient Experience Week 2020 is upon us! This week is an annual celebration promoted by The Beryl Institute. The goal is to celebrate and learn from organizations and individuals who are working to improve patient care by promoting better patient experiences.

This week usually also includes a yearly gathering for in-person presentations and events. Unfortunately, due to COVID-19, the live event has been moved online, resulting in a virtual event that will have events taking place from April to September.

Below, we have listed the top five virtual presentations we believe you won’t want to miss.

Compassion: A Powerful Connector of Patient and Caregiver Experience
Wednesday, June 17, 2020
12:00 – 1:00 PM

Patient experience and provider well-being are both critical to running effective caregiving organizations. This session will guide you through the process Compassionate Care used to create a curriculum that synergizes both.

The Beryl Institute – Ipsos Px Pulse: Consumer Perspectives on Patient Experience in the U.S.
Wednesday, July 29, 2020
12:00 – 1:00 PM

This event will present the Beryl Institute’s PX Pulse survey, a novel survey that seeks to help us all better understand the current perspectives of patient experience throughout the US healthcare system. The session will explain how the survey works and summarize the finding of the first two quarters of this year.

Including Parent Concerns in a Pediatric Hospital Community Health Needs Assessment
Monday, June 29, 2020
12:00 – 1:00 PM

If you’re looking for new ways to engage and build relationships with your community, look no further than this presentation. Learn how the St. Louis Children’s Hospital provides health-related resources and education to local families by surveying and then implementing community benefit programs.

Transforming Your Culture to Improve the Patient Experience in the Age of Consumerism
Wednesday, August 26, 2020
5:00 – 6:00 PM

Could you imagine being tasked with responding to every single online review your organization received, both positive and negative? In this Patient Experience Week 2020 presentation, we’ll learn what Yuma Regional Medical Center learned by doing so.

Human Connection and Hope in Healthcare: Using Social Media for Good
Friday, August 28, 2020
12:00 – 1:00 PM

This event is another valuable learning opportunity for those seeking to use social media as a tool to increase patient experience. Learn why social media is important, how to use it effectively, and way socials media should not be used in healthcare.

What to Learn More About Patient Experience?

View some of our blog posts, case studies, and webinars:

About the Author

Erik Fessler
Marketing Coordinator

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