Journey to Excellence: Online healthcare reputation management - Binary Fountain

Journey to Excellence: Online healthcare reputation management

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In this webinar, Carilion Clinic’s Mike Dame, vice president, marketing and communications, and Chris Turnbull, senior advisor, PR and reputation management, show you how to uncover and act on patient experience insights to help your brand’s reputation.

In this webinar, you’ll learn how to:

  • Monitor and measure reviews on Healthgrades, Vitals, Facebook and other websites
  • Uncover and respond to feedback quickly and efficiently
  • Boost engagement with satisfied and disgruntled consumers
  • Identify trends in comments about patient experiences
  • Raise your program’s visibility and value with leaders & staff

Watch now to learn how communicators at Carilion are transforming their online reputation program into a driver of consumer engagement and operational change.

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