Binary Fountain and Spartanburg Healthcare’s Susie Woodward to co-host an online event about how to improve patient experience.
McLean, Virginia, May 25, 2016 – Binary Fountain and Spartanburg Healthcare’s Susie Woodward will talk about how Spartanburg’s Medical Group of the Carolinas marketing team is uncovering opportunities to improve “Timely Care.”
Woodward will talk about the patient experience challenges the health system faced and the programs implemented to solve them. She will present the strategies, process and technology they’ve used to:
- Efficiently capture and monitor patient feedback.
- Quickly uncover and report patient experience trends.
- Collaborate with leadership to initiate operational changes.
- Improve patient experience.
She will also share practical advice and lessons learned that healthcare marketers can apply to their programs.
The webinar is taking place on Thursday, May 26th at 1:00 PM EST and is free to attend. RSVP on the event page to receive joining instructions.
About Binary Fountain
Binary Fountain is the leading provider of patient feedback management solutions designed specifically for healthcare in a single cloud-based platform. The solution suite is built around a proprietary healthcare-centric Natural Language Processing engine that mines patient feedback from surveys, online ratings and review sites, social media, and other data sources to equip our customers with the actionable insights needed to improve patient satisfaction and loyalty, increase engagement and drive sustainable bottom-line results. Leading organizations, large and small, rely on Binary Fountain to understand the patient experience, drive comprehensive operational intelligence throughout the organization, and engage patients with innovative transparency and reputation management solutions.
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